A rope team climbing a snowy summit ridge high above a glacier
Builder · Creator · Team leader

I build from the ground up.

Programs, products and the teams behind them. I lead Applied AI Education & Strategy at Google Cloud, where my learning portfolios reach 10M+ learners a year. I’ve built three education organizations from scratch, I ship my own apps with Claude, and I lead teams the way I climb.

TrustCommunicationFacing conflict
10M+
Learners reached a year
26M+
Course, lab & credential completions
800+
Accredited training partners
$2M+
Saved a year with agentic AI
Zero to launch

Hundreds of programs built. Six highlights.

I’ve taken hundreds of education and enablement programs from zero to launch, for sales teams, partners and customers. Here are a few: programs and organizations I started from nothing, then scaled until they ran without me.

Google Cloud · Now

Agentic AI operations & adoption

50 → 5 hours per asset · $2M+ saved a year

Rebuilt how we develop learning content around agentic AI workflows, cutting asset development time by 90%. I also co-lead AI adoption across our 200+ person organization.

Google Cloud · Now

ML/AI, Data & Databases portfolios

Sr. Manager & product leader

Lead Google Cloud’s learning portfolios for ML/AI, Data and Databases. Programs include GEAR, a no-cost Google Developer Program membership that teaches developers to build, deploy and govern AI agents, with six learning paths and a certification cohort.

Explore GEAR →
Amazon Web Services · 2018–21

Launch-to-learning for the AWS Partner Network

800+ training partners · training output up 100%

Led a team of 8 technical SMEs and instructors delivering cloud infrastructure and architecture training across the AWS Partner Network. Embedded with AWS service teams to turn new launches into accreditations and hands-on labs for systems-integrator delivery teams, and increased partner feedback participation by 10X.

Cornerstone OnDemand · 2015–17

Cornerstone University

31M users · 191 countries

Built the customer university from scratch: support tickets down 20%, training adoption up 30%, and global partner certification paths launched.

Lithium Technologies · 2014–15

Lithium’s first training function

Profitable within 1 year

Built global training across NA, EMEA and APAC, plus a corporate university and certifications for 10k+ customers and 300+ employees.

SDL · 2011–14

SDL global education

$1.5M+ revenue

Built the education department and corporate university for 3,000+ employees and 20,000 customers, with certification programs for major enterprise clients.

Programs built for teams at MattelNordstromFidelityWells FargoPwCStarbucks
Things I make

I build the things I teach.

Apps, curricula and programs I’ve created, most of them with Claude as my pair programmer. Building them is how I learn new tools the week they ship.

Natural Dye Lab

Shipping

A lab notebook for natural dye experiments: recipe journal with search and filters, star ratings, and in-browser camera capture for swatches. Moving from local storage to a Supabase backend.

ReactTypeScriptViteSupabase

Cedar & Sound Scent Finder

Shipped

Built for our company, Cedar & Sound: an app that finds favorite scents from around the world, breaks each one into its top, heart and base notes, and turns it into a natural-oil blend we can make, from pillow sprays to diffuser recipes.

Scent profilingRecipe generationClaude

MatchPoint

Prototype

A tennis management platform for league players: court finder, coach booking and USTA team tools, prototyped end to end with Claude.

PrototypeClaude

AI for Good Accreditation Program

Creator & lead · 2026

A training and accreditation curriculum for mission-driven leaders and educators, with two tracks: NGO Impact and Educators.

CurriculumAccreditation

From Prompt to Process

Workshop · 2026

A 75-minute round-table workshop, deck and take-home workbook that teaches teams to turn one-off prompts into reusable AI workflows.

Workshop designGeminiClaude
request → workshop, in a day
# 9:00 — the ask lands
> “Platform team wants agentic coding on their monorepo. Tomorrow.”
# 9:30 — learn the codebase with Claude
> map the repo, find three realistic tasks
# 11:00 — build the demo repo
> scaffold, break it on purpose, write the fix path
# 14:00 — turn it into a lesson
> objectives (Bloom’s) → labs → slides → facilitator notes
# 16:00 — dry run
> run every lab clean; script the recovery if a demo breaks
✓ ready to teach — and to hand to the next trainer
How I build teams

Rope team, doubles court, work team.

I’m a mountaineer and a tennis player, and the same three things decide whether a team gets there, whether it’s tied into one rope or running 15 people and 20 vendor teams.

i.

Trust

On the mountain

You tie in with people whose judgment you would bet your life on, and you earn the same from them.

On the court

In doubles you cover for your partner without being asked, and trust them to cover for you.

At work

I hire for judgment, give real ownership, and back people when the stakes go up.

ii.

Communication

On the mountain

Short, clear calls. Ambiguity at altitude is how people get hurt.

On the court

Call the ball, call the switch, and call it early.

At work

Clear owners, decisions in writing, and bad news first.

iii.

Facing conflict

On the mountain

Turning back is a team decision. Say it out loud before summit fever decides for you.

On the court

Talk about the lost set at the changeover, not on the drive home.

At work

I name disagreements early and directly, because a conflict you avoid always comes back bigger.

15 FTEs~20 vendor teams50+ delivery partnersUW mentor since 2021
About

From the classroom to the build.

I started as an elementary school teacher. Then I became a builder: software tester, developer and consultant at SDL in Amsterdam, embedded in KPMG’s data center writing technical training from the ground up.

Since then I’ve built education organizations at SDL, Lithium and Cornerstone, scaled partner enablement for systems integrators at AWS, and now lead Applied AI Education & Strategy at Google Cloud, turning Gemini and Vertex AI releases into hands-on labs, credentials and field readiness programs.

Outside work you’ll find me on a mountain or a tennis court, or with WAKE International, where I’m a board member building education programs with partner NGOs in 11 countries.

Rapid Learning Development. My framework blends ADDIE, Bloom’s and Kirkpatrick with agile sprints, so a request on Monday becomes a tested workshop by Friday. With agentic AI in the loop, it cut our content build time from 50 hours to 5.

Teaching at scale

Technical curriculum for a million developers

Hands-on learning paths, labs and video my team designs and ships for Google Cloud, built around real tools like Vertex AI, BigQuery ML and Gemini.

Google Skills

Machine Learning Engineer Learning Path

End-to-end ML on Google Cloud: model design, training, deployment and optimization, with hands-on labs in Vertex AI, BigQuery ML and TensorFlow.

1M+Learners
Explore →
Coursera · Google Cloud

Cloud Data Analytics Certificate

A five-course professional certificate covering BigQuery, Looker, Cloud Storage, Dataproc and generative AI in analytics.

YouTube · Google Cloud

Upskill Your Career with Generative AI

Practical guidance for developers building real generative AI skills on Google Cloud.

Google Skills

Unleash Team Potential: Assess Learning Needs Using GenAI

A GenAI-powered needs assessment that helps leaders find skill gaps and build targeted enablement plans for their teams.

In the field · September 2026

A week teaching AI in Vilnius.

With WAKE International’s Tech2Empower for Ukraine program, I spent a week working alongside Ukrainian women, many of them refugees rebuilding businesses and organizations from scratch. Three formats in one week: a room of 50+, a hands-on build session, and one-on-one strategy.

Tech2Empower for Ukraine participants and volunteers in Vilnius, Lithuania
Tech2Empower for UkraineWAKE International · Vilnius, Lithuania · Sept 19–26, 2026
Hands-on workshop

From Prompt to Process

Kelly Thompson teaching hands-on at a laptop with Tech2Empower participants in Vilnius
46 / 48
already used AI regularly, and wanted more

I designed the session from a pre-survey: participants were past single prompts and asking for “entire work processes.” So we built them, using Gemini and Claude Projects, Skills and agents.

  • A six-part workflow brief: role, inputs, steps, rules, output, checkpoint
  • Live demo: a bilingual funder report where 20 minutes of writing became 2 minutes of checking
  • Swap test: if a teammate can’t run your brief cold, the AI can’t either
  • Red-teaming real decisions, plus five guardrails for sensitive data
Leadership session

Leading with Pictures

Kelly Thompson with participants of the women's leadership session in Vilnius
Kelly Thompson presenting to women leaders at Tech2Empower in Vilnius
50+
women leaders in the room

A women’s leadership session built on visual thinking: using images to surface what people find hard to say, and to align a group fast on where they’re headed.

The method, from CCL →
1:1 strategy

Website & brand makeovers

PURK Kool website before and after redesign

One-on-one work on websites and branding for participants’ businesses and organizations. With fellow volunteers, we took PURK Kool, a school for newcomers in Estonia, from a legacy site to a new brand, design system, site architecture and automated student intake.

What stayed with me wasn’t any single workshop. It was the conversations in between, and the way these women lifted each other up.

Kelly · on Vilnius
How I teach

Every format, every audience

From a keynote stage to a customer’s own codebase, the goal is the same: engineers leave able to do it themselves.

01

Big-stage talks & webinars

Keynotes and live sessions for thousands, from Google NEXT to the U.S.-ASEAN Dialogue. Practiced delivery on material that often lands the day before.

  • Google NEXT ’23, ’24, ’25
  • U.S.-ASEAN Dialogue keynote
  • Live demos, not slideware
02

Hands-on workshops

Multi-day labs and cohorts built around the team’s real stack and real questions, in person or virtual, with office hours to unblock live problems.

  • Built on the customer’s codebase
  • Labs, cohorts and office hours
  • Measured with Kirkpatrick L1–L3
03

Train-the-trainer

Programs that certify partner and vendor technologists to deliver the material themselves, which is how one team’s knowledge reaches millions.

  • Google Cloud vendor ecosystem
  • GSI partners at AWS
  • Certification & quality bars
Speaking

Talks & workshops

From keynote stages to panels and community rooms, here are past stages and the topics I’m teaching now. Any of them can be tailored for a technical or executive audience.

AI for Good: NGO and Educator Accreditation Program, created and led by Kelly Thompson, with NGO Impact and Educators tracks
Kelly Thompson speaking at Google Cloud Next
Google Cloud NextGen AI Takes Center Stage
Kelly Thompson keynoting the U.S.-Malaysia Digital Dialogue
U.S.–Malaysia Digital DialogueKeynote · Fulbright Smart Futures
Kelly Thompson co-presenting at Google Cloud Next 2024
Google Cloud Next ’24With Gwendolyn Stripling
Kelly Thompson on the Women at the Edge of AI panel
Women at the Edge of AIPanel · Regatta Seattle
Kelly Thompson speaking at a WAKE International event
WAKE InternationalCommunity event
i.

Generative AI and the Future of Learning

Google NEXT ’23 ’24 ’25
ii.

Learning Without Borders: Building Future-Ready Talent through AI

Keynote · U.S.-ASEAN 2025
iii.

Who Holds the Helm? AI Ethics, Transparency, and the Rules We Need

Panel · WiT Regatta 2026
iv.

Claude for Good: NGO & Educator Accreditation Program

Talk · Claude
v.

From Pilot to Rollout: Teaching Agentic Coding to Engineering Teams

Workshop · New
vi.

From Prompt to Process: Turning AI Tasks into Team Workflows

Workshop · Vilnius 2026
vii.

Train the Trainer: Scaling AI Enablement Through Partners

Workshop
viii.

AI Adoption Is a Learning Problem, Not a Tech Problem

Keynote
Responsible AI

AI that’s safe and useful, for everyone

Outside my day job I work on how AI reaches the people most often left out of the rollout: kids, educators and NGOs.

Kelly Thompson with fellow panelists at WiT Regatta Seattle 2026
Panel · WiT Regatta Seattle 2026

Who Holds the Helm? AI ethics, transparency, and the rules we need

A cross-industry panel on who is accountable when AI systems make decisions, what real transparency looks like, and the guardrails organizations need before they deploy.

Seattle · April 29, 2026
Framework

Youth AI Safety Program

An age-banded curriculum for ages 6–18 spanning nine AI safety domains, grounded in UNESCO and OECD guidance and designed with global equity in mind.

Training program

Claude for Good

Hands-on training that helps NGOs and educators put Claude to work responsibly, doing more with small teams and smaller budgets.

Board & advisory

WAKE International · Tech2Empower

Board member at WAKE International (2026–2028) and advisor to Tech2Empower, with volunteer work for women’s and girls’ education across 11+ countries, most recently in Vilnius.

AI, What? — the podcast

A no-jargon show for parents, educators and everyday professionals figuring out AI, co-hosted with my partner and built on change-management principles.

Coming soon

Let’s build something.

Building a team, a learning program or an AI rollout? I’d love to hear about it.